The Estate Concierge Standard
Three principles guide how we care for every home.
Discretion
Visibility
Anticipation
Your home, privacy, and preferences are handled with care and confidentiality.
Clear updates and detailed reports keep you informed wherever you are.
We anticipate what your home needs before it needs it, keeping small issues from becoming real ones.
Our Services
Personalized oversight designed around your home, routines, and priorities.
Home Oversight
Weekly on-site visits, written reports, and routine inspections of your home’s condition, systems, and security - so you always know what’s happening.
Technology & Monitoring
Active monitoring of connected systems, including HVAC, water detection, pool automation, alarms, and smart locks. Alerts are reviewed and issues coordinated before they escalate.
Vendor & Maintenance Coordination
We meet contractors on-site, oversee scheduled work, and manage communication, access, and follow-through from start to finish.
Arrival & Departure Readiness
Housekeeping coordination, pre-arrival inspections, restocking, and optional grocery service - so your home is ready the moment you walk in.
Dedicated Concierge Support
Responsive support seven days a week, with one dedicated point of contact for your home. No call centers. No rotating contacts.
Storm & Emergency Preparation
Priority preparation and on-the-ground response for hurricanes, freezes, and power outages - planned specifically for New Orleans.
Renovation & Project Oversight
Contractor access, regular progress updates, and photo documentation for owners managing renovations from afar. Support can begin as soon as you close.
About
After years spent overseeing complex operations and caring for luxury residences, I saw a clear need in New Orleans: homeowners wanted something more personal than a traditional management model. They needed a trusted local presence - someone who would understand the rhythms of their home, remember their preferences, and notice details before they became problems.
The Estate Concierge Co. was founded to provide that higher standard of care, communication, and accountability. Rooted in Louisiana and shaped by more than a decade in New Orleans, the company understands both the character of this city and the year-round demands of caring for a home here.
Our approach is intentionally hands-on. Each residence receives regular inspections, thoughtful vendor coordination, maintenance oversight, and clear documentation. Homeowners know who is entering their home, what work is being completed, and what may need attention next. As routines and preferences become familiar, the service becomes more personal and seamless over time.
The goal is simple: to give homeowners confidence that their home is being thoughtfully and professionally cared for, whether they are across town or across the country.
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Jack Stagg III
OWNER & FOUNDER
INQUIRE
Begin with a Conversation.
Tell us a little about your home and the support you’re looking for. We’ll be in touch to arrange a private consultation and learn more about your priorities.
Serving private residences throughout New Orleans.